Shipping Policy

1. General

Welcome to Om Shakti Computer. We’re committed to delivering your products quickly, safely, and affordably. This Shipping Policy explains how we handle order processing, shipping, and delivery for your purchases.

2. Order Processing

  • Orders are processed within 1–2 business days (excluding Sundays and public holidays) after we receive payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.
  • In case of stock delays or high demand, we’ll notify you via email or phone.

3. Shipping Coverage & Carriers

  • We currently ship across India through trusted courier partners such as Blue Dart, Delhivery, Ecom Express, and India Post.
  • Delivery to remote or rural areas may take additional time depending on courier service availability.

4. Shipping Charges

  • Free Standard Shipping on orders above ₹999.
  • For orders below ₹999, a flat rate of ₹99 will be charged.
  • Express delivery (if available) may incur extra charges depending on your location.

5. Estimated Delivery Time

  • Standard Delivery: 2–7 business days after dispatch, depending on your location.
  • Express Delivery (if offered): 1–2 business days after dispatch.
  • Delivery timelines are estimates — delays due to courier logistics, weather, or other external factors are beyond our control.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS with a tracking ID and link to monitor your package’s progress.

7. Partial Shipments

If an order contains multiple products, items may be shipped separately to ensure faster delivery. Each shipment will have its own tracking details.

8. Incorrect Address or Failed Delivery

Please ensure that your shipping address, PIN code, and contact number are accurate before confirming your order.
If a package is returned due to an incomplete address, incorrect details, or unavailability of the recipient, we may charge an additional fee to reship your order.

9. International Shipping

At this time, Om Shakti Computer ships only within India.
For special requests, please contact our support team for assistance.

10. Damaged or Lost Shipments

If your order arrives damaged or appears tampered with:

  • Please refuse to accept the package and inform us immediately.
  • If you discover damage after delivery, contact us within 24 hours with photos and your order ID.
  • For lost shipments, we’ll coordinate with the courier to resolve the issue and, if necessary, arrange for a replacement or refund.

11. Returns & Refunds

Please refer to our [Return & Refund Policy] (https://omshakticomputer.com/delivery-return-2/) for details.
If the return is due to our error (wrong or defective item), we’ll cover return shipping costs.

12. Policy Updates

Om Shakti Computer reserves the right to modify or update this policy at any time without prior notice. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

13. Contact Us

For any queries related to shipping, delivery, or order status, please contact us:

📍 Office Address:
Om Shakti Computer
Office No 283, Amidhara Complex, Main Char Rashta,
Near CNG Pump, Phase 1, Char-Rashta, Vapi, Gujarat 396195

📞 Phone: +91 88666 78367
✉️ Email: contact@omshakticomputer.com
🌐 Website: www.omshakticomputer.com